Landmark IT installation at Russells Hall Hospital delivering workflow efficiency in Emergency Department
Russells Hall Hospital, part of The Dudley Group NHS Foundation Trust, has transformed its Emergency Department (ED) from paper to fully electronic by working with Siemens to develop Soarian® Clinicals to meet the needs of the department. The landmark deployment is installed within the hospital’s large Emergency Department, which annually treats around 100,000 new patients.
In wishing to benefit from IT, the Trust redesigned its entire ED care processes to utilize Soarian Clinicals using proven LEAN techniques. The new paperless process enables clinicians to realize care pathway efficiencies by improved patient tracking, quicker electronic referrals and test ordering for radiology and pathology, plus electronic documentation and communication within the ED team. This latest deployment is part of an 18-year IT services Managed Service agreement with Siemens Healthcare.
Soarian Clinicals is powered by a Healthcare Process Management workflow engine and knowledge management framework, together with Service Orientated Architecture, which work together to proactively manage and streamline processes including patient plans of care. It also includes analytical tools to enable the monitoring of performance within the department, allowing staff to identify opportunities for additional improvement. Building on existing Trust-wide usage of Soarian Clinicals for patient results, PACS images and some electronic ordering, the ED installation has proven electronic support for a complete patient journey in a high throughput department. This in turn has provided the Trust with confidence to press on with its ambitious program to become a totally paperless organization.
The installation of Soarian Clinicals includes an electronic tracking board, which is a single screen sharing the status of all patients across the various sections of the Emergency Department. The board allows clinicians access to a range of real-time information on patients, including the results of X-rays, laboratory tests, triage assessments and progress through clinical tasks. The deployment took full advantage of an upgraded wireless network infrastructure and data security improvement to provide near instantaneous access to the system via proximity cards. Staff have also been issued with mobile clinical tablets enabling them to view and update patient data anywhere in the department including patient cubicles, utilising the most appropriate mobile technology to reduce delays.
“The installation of Soarian marks a significant shift for the Emergency Department, as staff move away from using pen and paper to a digital solution,” said Dr. Rajan Paw, Consultant Emergency Physician and Medical Head of Service at Russells Hall Hospital. “We are already starting to benefit from efficiencies since going live with the system, especially with regards to better patient tracking, the retrieval of information such as e-referrals and the ability to order online radiology and pathology tests.”
“The installation of Soarian Clinicals within the Emergency Department at Russells Hall Hospital is a landmark, not only for the hospital but for Siemens Healthcare too,” said Garry Marshall, IT Services Manager at Siemens Healthcare. “The deployment within the busy and critical environment of the Emergency Department has a broader impact on the whole Trust, bringing qualitative benefits to clinicians and patients. Clinical input in conjunction with an integrated clinical IT solution to manage assessments, referrals, results, discharge letters and performance data has realized the potential of IT.”
About Siemens Healthcare
The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimising clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. Siemens Healthcare employs some 51,000 employees worldwide and operates around the world. In fiscal year 2011 (to September 30), the Sector posted revenue of 12.5 billion euros and profit of around 1.3 billion euros. For further information please visit: www.siemens.com/healthcare.
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